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Our services

Your protection is our priority

Hygiene Systems provides customised onsite hygiene services to protect the health and safety of your staff and customers. Our team of friendly service technicians uses a fleet of vehicles on optimised routes to minimise carbon emissions and provide essential onsite assistance. We are also rolling out electric vehicles as we replace our fleet.

Equipment

We believe in providing a service that goes above and beyond your expectations. With our equipment fees, you get a comprehensive package that ensures your peace of mind and the smooth operation of your dispenser systems. Here's what's included:

Dispenser maintenance: Our dedicated team of service technicians performs regular checks to ensure that your dispensers are always in good working order.

Repairs and replacements, no extra cost: We've got you covered! Comprehensive coverage for all repairs and replacements during the agreement period is included in your monthly fee. No hidden costs or surprise bills – just worry-free service.

Monthly rental included: We understand the importance of flexibility in your budget. Our equipment fee includes the dispenser rental, making it a cost-effective and straightforward solution.

Cost-efficiency: No unexpected expenses – all your maintenance needs and the dispenser rental are covered under one monthly fee.

Peace of mind: Enjoy hassle-free operation with the assurance that repairs and replacements won't break the bank.

Hygiene guarantee: A clean and well-maintained environment promotes hygiene and leaves a positive impression.

Time savings: Let our experts handle maintenance while you focus on what matters most.

You're investing in convenience, reliability, and a partner who is committed to your satisfaction. We understand that your time and resources are valuable, so let us handle the details.

Equipment + Service

We believe in providing a service that goes above and beyond your expectations. With our full service option, which includes the equipment fee, you get a comprehensive package that ensures your peace of mind and the smooth operation of your dispenser systems. Here's what's included:

Dispenser maintenance: Our dedicated team of service technicians performs regular checks to ensure that your dispenser is always in good working order.

Repairs and replacements, no extra cost: We've got you covered! Comprehensive coverage for all repairs and replacements during the agreement period is included in your monthly fee. No hidden costs or surprise bills – just worry-free service.

Inclusive consumables: All consumables used in the servicing process are covered by the full-service fee.

Onsite refilling and cleaning: Our expert technicians handle all the onsite refilling, cleaning, and waste disposal tasks where required, ensuring your dispensers operate at peak performance. You can count on a fresh and hygienic environment every day.

Monthly equipment fee included: We understand the importance of flexibility in your budget. Our full service fee includes the dispenser rental, making it a cost-effective and straightforward solution.

Benefits of the full service fee:

Cost-efficiency: No unexpected expenses – all your servicing needs and the dispenser rental are covered under one monthly fee.

Peace of mind: Enjoy hassle-free operation with the assurance that repairs and replacements won't break the bank.

Hygiene guarantee: A clean and well-maintained environment promotes hygiene and leaves a positive impression.

Time savings: Let our experts handle maintenance and refilling while you focus on what matters most.

When you choose our full service option, you're investing in convenience, reliability, and a partner who is committed to your satisfaction. We understand that your time and resources are valuable, so let us handle the details.

Service frequencies

Weekly

  • High traffic Sites
  • 80+ users
schools
daycare centres
hospitals & doctor's surgeries
eldercare facilities
busy restaurants
high-use public facilities

Monthly

  • Normal traffic sites
  • 20-50 users
offices
factories
medium-use public facilities
retail

Two Months

  • Low traffic Sites
  • 1-10 users
low-use public facilities small offices any sites with low on-site staff numbers
Stay connected with our team

Our friendly technicians work with an online service app to maintain their service schedules and professional performance. This app connects directly through to hoop247 which notifies our customers when we are onsite.

Support when you need it

Our customers have 24/7 online support from us. They can request a site visit from our service techs to solve any issues that may arise.

If you’d like to talk over your service options with one of friendly Hygiene Consultants, please don’t hesitate to get in touch.

Installation

From installation to routine maintenance, we’ve got you covered.

We offer trouble-free, free installation for all equipment, including removal of any existing dispensers. Our experienced technicians and install tracking technology ensure a stress-free and easy process. After signing the agreement, our operations team will contact you to arrange a convenient installation time, allowing you to enjoy our products and services without delay.

Maintenance & upgrades

We're committed to ensuring that your hygiene equipment operates at peak performance. We provide ongoing maintenance and upgrades to ensure your equipment remains clean, efficient, and up-to-date with the latest technology and best practices.

Maintenance is included with all equipment. You can request on-site support through Hoop247 if a dispenser is not working correctly. Our professional technicians can repair or replace parts as needed. All our dispensers are made with easily replaceable components and any unusable parts will be recycled.

Washroom fixture deep cleans

Restore aesthetics and hygiene, prevent blockages and eliminate odour

Hoop Connect

Flexible and convenient online consultations

Connect with a Hygiene Consultant to see how we can reduce cost, reduce waste and improve hygiene within your workplace.

Hoop Connect not only allows you to remotely meet your hygiene consultant face-to-face, it takes you through a personalised presentation of our products and services.

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FAQ

Can different products have a different service frequency?

Can soap dispensers be serviced?

What equipment cannot be serviced?

testimonial-quote

Parkridge State School

We have been using Hygiene Systems for the past year and have been completely satisfied. They offer the most competitive pricing and have assisted in reducing our paper towel usage. The technicians do an excellent job and are always punctual.

testimonial-quote

Vulcan Steel

The online ordering system is very easy to re-order our products and to request maintenance service requirements. The communication from all requested services and orders processed have been great, with an excellent response time to our requests.

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